Standard Shipping within United States (including Alaska and Hawaii) is FREE. Shipping prices outside of the United States is based on weight plus a 15% handling fee.
All orders will be packaged and shipped within 1-3 business days. Orders made after 12 o'clock pm on Friday will be shipped the following Monday.
Blackbird Boutique is NOT responsible for:
Delays in shipping under any carrier.
International Duties or Customs charges
Products that are lost or damaged in the mail. The US Postal Service or UPS will be responsible once we ship the packages.
Products marked delivered by the Post Office. You will need to contact your local Post Office to obtain information regarding your package.
If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.
Carrier Contact Numbers:
International USPS: 1-800-222-1811
We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS) or UPS (1-800-742-5877). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times.
WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of the order. If you decide to cancel your order or change your shipping address, please write to us at email@example.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so.
IMPORTANT NOTE TO ALL CUSTOMERS OUTSIDE OF USA:
We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government. Please contact your country's customs office for respective charges and rates on package coming outside of your country. International customers (outside of United States) are responsible for all import duties, customs, and local taxes charged by your country. We are unable to advise the amount of what these fees might be & we recommend that you contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.
Holiday Shipping Information
In order to receive any holiday orders before Christmas, orders must be placed and shipped BEFORE these dates! You MUST place your order by NOON CST for UPS orders in order to go out that day!
USPS International. Ranges between Dec 1 - 15.
UPS Ground: December 13th
USPS Standar Shipping: December 10th
*All orders after these dates need to upgrade to UPS shipping in order for your item to arrive in time!
UPS 3rd Day: December 19th (Orders must be placed by noon CST in order for it to ship that day!)
UPS 2nd Day: December 20th (Orders must be placed by noon CST in order for it to ship that day!)
UPS Next Day: December 23rd (Orders must be placed by noon CST in order for it to ship that day!)