The Soulmate Theory

Typical size comparisons for our items:

XS fits sizes 0 - 2

S fits sizes 2 - 4

M fits sizes 6 - 8

L fits sizes 10 - 12

XL fits size 14

To get the best fit for you for this item, we recommend reading the entire description to see the specific measurements.

The Soulmate Theory by Sarah A Bailey

When fate brings them back together, can their love survive the secrets that tore them apart?

Carter Edwards has always been a go-with-the-flow type of guy. Except when it comes to Penelope Mason: his childhood neighbor, and the only girl he's ever fallen in love with. When he finally gathers the courage to make his life-long love for Penelope known, he finds that she's already chosen a future for herself- one without him in it. Penelope Mason is a planner by nature. She'd do just about anything to secure the future she imagined for herself, including leaving behind the boy she never planned on falling for. But at twenty-three, that future blows up in her face when she's expelled by her prestigious university and forced to move back in with her parents. Things only seem to get worse for Penelope when Carter re-enters her life unexpectedly. She forces herself to keep him at arms-length in attempt to stop him from learning the truth of her past five years. Yet, Penelope can't ignore the realization that the one person who always made her feel most herself has walked back into her life at the time she needs him most. Carter won't give up so easily on his second chance with the girl of his dreams. But is Penelope's past, and her looming secrets, too hard to overcome? In this heartwarming second-chance romance, two childhood friends find themselves pondering fate, coincidence, and maybe even... the existence of soulmates?

LOCAL RETURNS (LOCAL DELIVERY, LOCAL PICKUP, AND IN-STORE)

If you are local and choose to shop with us in person, or choose local delivery or pickup at checkout, please send us an email (admin@shopblackbirdboutique.com), text (409-734-7427), or visit us in store to request a return/exchange. You will receive specific instructions on how to return/exchange your item(s). The requirements stated in this policy are still applicable to local orders. Please read this policy in full.

ONLINE ORDER RETURNS

Blackbird Boutique offers returns on all domestic U.S. orders for eligible items. Blackbird Boutique will no longer provide return shipping labels. The customer is responsible for all return shipping costs and must be approved in our returns portal HERE.

We currently do not offer online exchanges. If you need to exchange, please visit us in person or submit a return request in our returns portal. 

Refunds for ALL orders are for store credit only. Store credit can only be accessed in your customer account (Login to your account here) or in person at our storefront. Any and all shipping fees are non-refundable.

Blackbird Boutique will accept eligible return requests within 14 days of the order delivery date. Return items must be delivered to the Blackbird return address within 10 days of the return request acceptance in unworn, unwashed, brand-new condition with labels and tags still attached. Items received outside of the returns window will be refused and sent back to you at your cost.

Not all items are eligible for return and are considered final sale.  Final Sale items include the following:

--Gift Cards

—Books

--Power Hour Sales/BOGO Sales/Flash Sales

--Discounts applied at checkout that are 40% or higher

–Any items marked down from its original price

--Any item marked Final Sale

--All items under the Accessories tab

--Intimates and bodysuits

--all items under our sale/clearance tabs

—Return requests received outside of the 14-day window.

RETURNS PORTAL

Request a return through our returns portal HERE. 

If your return is approved, you will receive an email containing instructions on how to complete your return. Returns received back at our warehouse that are not pre-approved and that do not meet the requirements stated in this policy will be refused and sent back to you at your cost. 

DAMAGED ITEMS

Any damaged items must be reported within 3 days of receiving the merchandise or the item will be considered final sale and cannot be returned. Variation in color is not considered damage. We do our best to ensure that our photos are as true to color as possible. However, due to inconsistencies of various monitors, we cannot guarantee that the color you see on your screen accurately portrays the true color of the product.

REFUNDS

Once your return is received back at our warehouse please allow 5-10 business days to process the return. All refunds will be in the form of store credit found in your customer account. Shipping costs are not refundable.

Blackbird Boutique reserves the right to refuse returns that do not meet the criteria stated in this policy.

If you have any questions please contact admin@shopblackbirdboutique.com